Farmweld Service Comes Through

Ross Kuper

One day last fall, Ross Kuper reached his boiling point. He had a 2,500-head, wean-to-finish barn under construction, but there was a problem. The gating for the new facility (pre-ordered from a company other than Farmweld) hadn’t arrived on multiple promised delivery dates, and the construction crew was quickly wrapping up its work.

In a moment of desperation, Kuper picked up the phone and called Julie Habing. Habing is Kuper’s sales representative at Farmweld and had worked with him to supply feeders, cups an scales for the building.

Habing quickly consulted Brian Miller, Farmweld’s production manager, and just two and a half weeks later, 1,750 feet of Farmweld gating with posts, brackets and drop pins arrived at Kuper’s facility.

Farmweld’s ability to ful ill the order under extreme time pressure impressed Kuper. He bought Farmweld gating for another facility – where he also had originally pre-ordered from another company – just a few weeks later.

Kuper says that Farmweld’s service and attention to detail is second to none. “When Farmweld ships an order, it is all there – you aren’t missing any parts, there are so many bolts and nuts – everything corresponds perfectly,” he says.

Kuper has a total of 7,500 wean-to- inish pig spaces in three barns. He says it takes almost no time at all for the small pigs to learn to use the feeders. “It is amazing how fast they take off on the feeder – they just learn to jump in and eat,” he says. “And the feeders are easy to clean and easy to set.”

The Osage, IA, farmer says that Farmweld equipment is highly durable and both pig-friendly and user-friendly.